Field Service Dispatcher

POSITION SUMMARY: This position performs data entry, monitors email , reviews and forwards communications, sets up follow up tasks, interacts with staff and field resources relating to administrative and work assignment activity, and assist with all dispatching of claims.

Hours 8am -5pm:

ESSENTIAL FUNCTIONS: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION.

SKILLS REQUIRED.

Monitor email and other work queues
Identify and assist with the setup of new resources in the field
Forward, setup, and stage various work related to dispatching
Perform data entry, upload various files, and review credentialing record updates
Follow up communications with resources relating to credentialing and dispatch
Perform other administrative duties as directed
Review and follow up on administrative tasks based on various business reports
Any and all other tasks assigned within the units

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Ability to communicate verbally and in writing
Ability to learn and use various company software systems
Excellent customer service skills
Organizational and negotiating skills
Proficient in MS Office (Word, Excel)
Good oral and written communication skills
Relationship development skills in the area of vendor management, sales, or customer service
Excellent geographical knowledge
Able to multi-task

REQUIRED EXPERIENCE:

Customer service: 1 year (Preferred)

PREFERRED QUALIFICATIONS:

3 years of data entry experience
Past administrative experience
Logistics experience

Job Type: Full-time

Health insurance
Paid time off
One location
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We offer an excellent compensation package including base salary, commission, and comprehensive benefits including health and dental insurance, life insurance, flex plan, credit union, 401k, and paid vacation and personal time. Equal Opportunity Employer. Employment Drug Screening and Reference Checks will be conducted. Please only apply if you meet all of the requirements.

Location: Smyrna

For immediate consideration for this job opening, please submit your cover letter and resume to:

Elaine Feldberg
Director of Human Resources
Repro Products, Inc.
efeldberg@reproproducts.com