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Testimonials

Great Experience

“Our new Xerox MFD from Repro Products was installed today. I wanted to reach out to you to let you know how pleased our staff was with how smoothly the delivery and installation went. The removal of our existing Konica Minolta and replacement with our Xerox MFD was completed seamlessly and with minimal disruption to our business.”

– Alan Smith

“I have personally worked with Repro Products for over a decade. We have used numerous providers over the years. However, from our experience Repro Products supersedes them all in their professionalism, speed of turnaround and accuracy of their work. This company consistently meets or exceeds our expectations. They have introduced innovative processes, provided ground-breaking printing equipment, reliable break fix service and tremendous technical support. In addition to the quality of their work, their timely pick-ups, turnarounds and deliveries make them a pleasure to work with. We frequently have rushes or extraordinary requirements for our printing and they are always willing and able to go the extra mile. Their production and service managers both have over twenty years of company dedication and this tenured leadership speaks volumes to the overall company culture and team.
I can assertively recommend Repro Products to provide you high quality work, superior services at a fair pricing.”

– Jeff Neiswender
Sr. Contract Administrator

“Repro Products is dedicated to getting the job done and overcomes any obstacle they are challenged with. They have continually throughout the years demonstrated a sense of urgency and commitment to our needs and requirements. Compared to the competition, they are head & shoulders above the rest. Their ability to deliver services for printing, equipment service and technical support and innovations for our fast paced requirements has translated into our success and assured our long relationships with even our most demanding clients. Macgregor Associates Architects looks forward to continuing our 25+ year relationship with Repro Products. We appreciate their support and dedication to our needs.”

– J. Bruce Macgregor
President

“Repro Products has been a service provider to AMEC since 1995. During that time, they have provided wide format equipment and service to us throughout our facilities across the State of Georgia, as well as Tennessee. It is critical to our business processes that our equipment is up and running when we need it. Ken Smith, the Repro Products Field Service Manager, and his team of Customer Service Engineers have been very responsive to our needs, ensuring that we are able to meet our deadlines. The service we have received through the years from Repro Products has been exemplary and I consider them to be a valuable business partner to AMEC.”

– Donna McCorquodale
ES/CAD Coordinator

Great Staff

Just wanted to reiterate what a pleasure it has been working with Repro [Products]!  Mike Pless always exceeds our expectations. I work with Mike on a daily-basis and he is always going out of his way to make sure we have exactly what we need and as timely as possible. Seriously, he is the best!”

– Carrie Roach

“The main reason I use Repro [Products] is Mike Pless. His customer service and attention to detail is superb. The care and concern he puts towards my business, which is small, is impressive and makes me willing to bet your larger customers are very well taken care of. Please give Mike a well-deserved pat on the back for me.”

– James Robertson
Sunbelt Rentals, Inc. – Scaffold Division

“Bob, just wanted to drop you a note and let you know how much we at Robins appreciate your staff.  Every person we deal with at Repro [Products] has the utmost professional attitude and genuinely seems to care about our success as an organization.  Eric always works hard to meet our needs no matter how large or small the project is and even tells us when our needs don’t match an offering from Repro.  Your guys did an outstanding job on the scanning project and I’m sure that the data we now have will continue to reap cost savings of my engineers’ time many times the price of the contract!  You can be proud of your staff and the reputation that your company has here at Robins!  I cheer for you guys on base as much as the government allows me to do!”

– Jay Wood, Chief
Engineering Department

Reprographics/Printing Services

“Please convey to your boss how valuable and wonderful Mike & Dan are to us! They have made our lives here so much easier; especially mine!  They are both always courteous and helpful. Their work is always on time and of the highest quality. Kudos to such a great team! With deep appreciation, Pam.”

– Pamela A Zier, Project Assistant

“Thanks to the Repro Products’ Customer Service and Production departments for rushing our print order to meet our bid deadline. You have the best team out there and met a deadline I didn’t think was possible.”

– Sarah Beth Clifford

“Repro Products and The Water Group have a 5-year history of working together. It is rare to find a company with whom such relationships last. Ours lasts because your people make every effort to always do their utmost best to satisfy the customer. If it were not for Repro Products, the work I perform for my clients would surely suffer in time delays. And, my work is always “time sensitive”. This means I look very good to my clients because Repro Products makes this possible.”

– Mike Siravo

“With other printing companies you seem to have a constant change of employees. It is great to keep working with the same Repro employees year after year and to be on a first name basis with them.”

– Doug Fulcher, Chief Estimator

“Thanks to the staff at Repro Products for providing that great learning experience yesterday.  I enjoyed it and got a lot out of it.  We would love to hear more about future events as they come available.  Here at the Roads and Engineering Department here at Troup County, we are very interested in the services provided by Repro Products and expect to be in contact in the future.”

– J. Kevin Kinnersley, P.E., Civil Engineer

“Repro Products did a good job with a very demanding set of requirements including managing not only large amounts of document merging from changes, but also controlling the release of the documents by holding documents until Skanska released the individual after security clearance was established. It was a complicated set of requirements and Repro Products worked well with us to get specific sets of secure US government documents to bidders on the other side of the US on a tight timeline.”

– Steve Houston

“I have had a great experience working first hand with the staff at Repro Products.  It is a relief to know that the team at Repro Products is clued in to what my needs are and know how to communicate effectively to be successful with a fast paced project.  Repro Products is dedicated to meet my printing needs no matter how large or how demanding they are.”

– Seth M. Kelso, Project Engineer  

“In my opinion, Repro Products has done an excellent job in providing and delivering the printing needs on our project. There have been several early issue packages on the project that required hands on coordination between our firm and Repro Products to be able to meet a difficult fast track schedule.  Repro Products has been ready and willing to get the task done.  We appreciate your can do attitude!”

– Todd Queary

Equipment Sales and Service

Recent Service Recipient:
“Our KIP printer was producing unacceptable quality prints for a large print job. Repro thought it might be a paper issues, however when the service technician tore the machine down, it was a leaky cylinder. Repro expedited paper, offered to print our sets in-house and deliver to our door, the President of Repro phoned to discuss the importance of getting us up and running, our service technician was on-site within 24 hours, and the customer service representative was on the phone multiple times with our office to verify our status. Customer service at it’s Best!”

– Lisa Talaga

Recent Purchaser of Equipment:
“I want to take a few minutes to thank you and your team at Repro Products for your help. We needed to meet our budget and extremely tight deadline and Repro performed above expectations. You managed to deliver, install and setup 22 plotters all around the state of Georgia in under 2 weeks while coordinating with our IT department and training the end users. You managed to do all of this while keeping within our budget guidelines. Please express my gratitude to your entire team for their professionalism and dedication to performance. We look forward to our continued partnership for the future.”

– Tyrone D. Hylick 
Distribution Support Supervisor 

Recent Service Recipient:
“This was the initial install with bug fixing, etc. I look forward to continuing to receive the same excellent response and service!”

– Daphne Reiley

Recent Service Recipient:
“The Tech called and was there on time. He reset the problem within 15 min.”

– David Massey

Recent Service Recipient:
“I always appreciate the quick response from Annecia Roland about our service and supply needs.”

– Nan Philpot

Recent Service Recipient:
“Ken Smith was great to work with. Very smooth and easy installation. The installer was very thorough and courteous. He had no trouble getting the new printer up and running. We haven’t had any problems so far. The new one is much like the one we had previously but much faster and print quality is awesome.”

Carol Castile

Recent Service Recipient:
“I could not believe how fast the service man contacted me on the quick fix I needed to do on the copier!!!”

Bonny Belcher

Recent Service Recipient:
“Carlos was quick and thorough with setting up a printer as well as troubleshooting 2 others.

Stacy Walker

Recent Service Recipient:
“Our machine was up and running again in a matter of minutes. Everyone was happy to be able to scan again. Thank you.

Malynda Zimbleman

Recent Service Recipient:
“Carlos Moller was very helpful setting up our system and training.

Amanda Collier-Hardin

Recent Service Recipient:
“Service was great. The had an error prompt. I called and a service call was set up. The technician showed up, diagnosed the issue, and did the necessary fix.

Ryan Edwards

Recent Service Recipient:
“Drew is very knowledgeable and was able to resolve both our Scanning to Dropbox issues. Thanks!

– Holly Wiggin

Recent Service Recipient:
“Ken was extremely helpful, friendly, patient and offered a quick fix to our issue. Thank you, Ken!

– Jennifer Shapard

Recent Service Recipient:
“Overall service [excellence] our tech Carlos Moller did a great job in take (sic) the time to our service right.

– Morris Marshall

Recent Service Recipient:
“Our tech was friendly & efficient; he answered questions from my coworkers and was done very quickly in respect for someone’s concern here we couldn’t be “offline” for long. I appreciate the work!

– Elizabeth Clayton

Recent Service Recipient:
“The tech was very friendly and already knew his way around the office. I was truly not expected him to show up so quickly. I am very pleased with his visit.

– Nytia Boyd

Recent Service Recipient:
“Nathan was able to take care of our Xerox very quickly and efficiently. They kept us informed about the status of new parts.

– Diane Neuman

Recent Service Recipient:
“The best service in the world. I give a 10 plus, Thank you!

– Gary Adams

Recent Service Recipient:
“Excellent diagnostic/repair on an old Xerox 3600 today. Thank you!

– Jerry Wallace

Recent Service Recipient:
I am always delighted with the service I receive with Repro Products. They are on time, timely and professional. Our technician is knowledgeable, efficient and professional. Thanks, keep up the good work.

– Valeria Clark

Recent Service Recipient:
“Mr. Glenn did great yesterday! He added the extra paper trays to our printer. thank you so very much!!!

– Tammy Cabrera

Recent Service Recipient:
“Cedric is the best! Always pleasant and gets the job done.

– Donna Snyder

Recent Service Recipient:
“Service was cancelled as we were able to correct the issue after talking with repair technician on phone.

– Judy Bowles

Recent Service Recipient:
“Service tech was able to tell me how to solve the problem and show me a few tricks to do it.

– George Carleton

Recent Service Recipient:
“As always, Cedric was a gem to work with as he diligently worked through the issues we were having with our Xerox copier.

– Jen Grant

Recent Service Recipient:
“We were able to fix our printer with the tech’s assistance over the phone, saving everyone time and money. It took a few tries, but they kept trying with us, and we were able to get the job finished for the customer that morning!

– Larissa Harris

Recent Service Recipient:
“We were able to fix our printer with the tech’s assistance over the phone, saving everyone time and money. It took a few tries, but they kept trying with us, and we were able to get the job finished for the customer that morning!

– Larissa Harris

Recent Service Recipient:
“Carlos always deliver excellent service whenever we have an issue with any of our Xerox Copiers.

– James Kent

Recent Service Recipient:
“My Service tech, Cedric, is great; he’s always on time ; always keep me updated on my machine with whatever repair he’s doing. Nice and friendly and always cleans up after himself.

– Sylvia Jarrell

Recent Service Recipient:
“The service was prompt and the guys all stayed with the problem until it was resolved. It took a little trouble shooting, but they stayed with it and got it fixed.

– Bill Sizemore

Recent Service Recipient:
“The service technicians are polite, knowledgeable, and provide great service.

– Darlene Turk

Recent Service Recipient:
“100% satisfied!

– Marley Bates

Recent Service Recipient:
“The technician came and fixed our printer, and it was up and running in minutes.”

– Marjorie Wedderburn

Recent Service Recipient:
“Excellent Service! Knowledgeable and Courteous Technician!”

– Randy Hoover

Recent Service Recipient:
“Excellent service. Fast and accurate.”

– Jannette Mariani

Recent Service Recipient:
“Tech was great. Very thorough and patient and made sure everything was in order and clean before he left.”

– Patrick Ryan

Recent Service Recipient:
“Ken (…) and the rest of the Repro Products company have been great to work with. They are very professional and accommodating when it comes to the speed the film industry works in. They brought the printers I rented from them very quickly, installed them in a timely manner and were very helpful and friendly while doing so.”

– Andrew Huddleston

Recent Service Recipient:
“My Service tech (Cedric) is great; he’s always on time ; always keeps me updated on my machine with whatever repair he’s doing. Nice and friendly and always cleans up after himself.”

– Sylvia Jarrell

Recent Service Recipient:
“Great! Very communicative and let me know what the issue was.”

– Rebecca Scott

Recent Service Recipient:
“Service at Repro Products is always top notch.”

– Ray Kennedy

Recent Service Recipient:
“Always here in a timely manor and always good at explaining what the issue is, etc.”

– Alan Freck

Recent Service Recipient:
“I sent an urgent message to both reps at Repro Products who have been helping us the last few months – Carlos M & Annecia R. We received a quick response from both, and a tech was dispatched to come and service our machine so we could get back online within a few hours of my reaching out to them. Thank you very much!!”

– Elizabeth Clayton

Recent Service Recipient:
“Super quick response to our request, Fax feature fixed and we were back in business in a jiffy! Thanks so much for taking such good care of us!”

– Robin Puryear

Recent Service Recipient:
“The tech who arrived to pick up the old toner and bring the new toner had not been told that I had requested some maintenance on the machine, but when I asked him about it he went out to his car and got what he needed to take care of the issue we were having. Very pleased to have it all taken care of.”

– Sherry Costco

Recent Service Recipient:
“The technician that repaired our machine is very knowledgeable. He has assisted us in the past and was very helpful. He went above and beyond to help us.”

– Malynda Zimbelman

Recent Service Recipient:
“Carlos was quick and thorough with setting up a printer as well as troubleshooting 2 others.”

– Stacy Walker

Recent Service Recipient:
“Wayne was very knowledgeable about our machine. I learned a couple of things from him.”

– Stephanie Merritt

Recent Service Recipient:
“Service was given the day I called. Machine is working great now.”

– Dale Westbrook

Recent Service Recipient:
“Our representative was very helpful! He stayed until everything was right with our system and we were up and running.”

– Jan Stowell

Recent Service Recipient:
“The tech was very professional, he came in and replaced the part himself. Thanks!”

– Annette Broome

Recent Service Recipient:
“Todd did an excellent job determining our issue within the 1st 5 minutes upon arriving. He was on-time, professional, and very knowledgeable about our machine and how it operates.”

– Mary Sue

Recent Service Recipient:
“Technician was great. Problem was fixed! He came back 2 days in a row to make sure our copier roller was functioning correctly.”

– Andrea Porter

Recent Service Recipient:
“Completely satisfied with the service this time. Not only did the tech fix our tray issues he also went in and changed the settings to make it print better for our style of paperwork.”

– Zachary Cargle

Recent Service Recipient:
“Bill Harvey was quite helpful. He gave me perfect instructions for doing what I needed to do on the machine. He followed up to be sure I was successful.”

– Mona Pasto

Recent Service Recipient:
“Technician was prompt, professional and quickly resolved our issue.”

– John Harris

Recent Service Recipient:
“Todd was able to quickly fix the issue with our machine. Thanks!”

– Holly Wiggin

Recent Service Recipient:
“We appreciated the prompt and friendly service! Thank you very much for also having the insight to put in an order for us during your visit!”

– Natalie Anderson

Recent Service Recipient:
“Service walked me through the procedure and did not have to make the trip.”

– Debbie Caudle

Recent Service Recipient:
“The technician came and fixed our printer, and it was up and running in minutes.”

– Marjorie Wedderburn

Recent Service Recipient:
“The Tech called and was there on time. He reset the problem within 15 min.”

– David Massey

Recent Service Recipient:
“Thorough and respectful – explained everything and gave instruction that was clear.”

– Dana Ford

Recent Service Recipient:
“Randy came today and fixed our paper cutter on our TDS 750. He came within a day of our service call and got us going again. Thanks Randy!”

– Kevin Proctor

Recent Service Recipient:
“The service was exceptional. The technician, Nathan, did an outstanding job diagnosing our problem and then fixing it! Couldn’t have asked for better customer service from the tech or from Wendy in the office. Thanks again for everything!”

– Robin Palmer

Recent Service Recipient:
“This was a very difficult problem to diagnose, but I was thankful for the diligence of your service technician.”

– Thomas Hostetler

Recent Service Recipient:
“The response was very fast from Richard Bolton when I sent the email requesting information on our issue, and Wayne the service tech was very friendly and pleasure to work with thank you!”

-Frank Spruck

Recent Service Recipient:
“The response time was great. I appreciate our printer being serviced on the same day.”

-Michelle Alsbrook

Recent Service Recipient:
“Bill was very courteous and made sure we were satisfied with his solution to our problem.”

-Lynn Price

Recent Service Recipient:
“Our printer kept jamming and I didn’t contact them until the end of the day on a Friday. I was very impressed to have a service technician arrive to our office 1st thing Monday morning and fixed the issue within 30 minutes. The technician was very knowledgeable about the product, professional, and very pleasant to deal with. We have used Repro for the last several years and they have always provided exceptional service.”

-Mary Sue

Recent Service Recipient:
“Service was awesome. He made a point to show me how to change ink cartridges, and all the drum bits that may need replacement at some point in the future. He cleaned up the machine and got the ghost lines to disappear. friendly, fast, and thorough.”

-Laurie Lehrich

Recent Service Recipient:
“Outstanding. Thorough, professional, knowledgeable and patient. Completed service over the phone. Highly recommend.”

-Fred Byrd

Recent Service Recipient:
“I was delighted to know that our issue was as simple as ink on the glass! I appreciate their honesty and promptness. Thank you!”

-Liz Birge

Recent Service Recipient:
“Carlos was great and so nice. He was able to get my Xerox machine back up and running. Very pleasant and knowledgeable about my machine. Great company and my office thanks you very much for getting our machine back.”

-Netta Gardner

Recent Service Recipient:
“All is fixed and running great. They were out here 10/30, 10/31 and 11/05 and did an excellent job!”

-Tina Hudgins

Recent Service Recipient:
“You guys were so fast getting our broken paper tray fixed. Thank you! You were also very responsive to my follow up call about a setting after that fix (on a different tray).”

-Harriet Grossman

Recent Service Recipient:
“I was very pleased with the service and courteousness of the service repair person. He supplied me with great information on my copier on what he had to replace and why.”

-Leta Lambert

-Michelle Garcia

Recent Service Recipient:
“Carlos was on time, fast, and respectful. He did a great job replacing the cutter on our plotter and getting this critical path moving again. He is an asset.”

-Tim Carroll

Recent Service Recipient:
“Your technicians are always a pleasure to work with and they always take care of any issues that we are having.”

-Tommy Haynes

Recent Service Recipient:
“Plotting is critical to our organization. Your service department is always on top of the issues and in a timely fashion. Thank you!”

-Donna Champagne

Recent Service Recipient:
“The installation was very smooth and the tech was extremely good in explaining the system. They were onsite for installation ahead of schedule and were able to complete the job quickly. Highly efficient team and very pleased with the services!! Thanks!”

-Chandresh Gajera

Recent Service Recipient:
“Randy is an amazing guy who maintained a great attitude during a tough fix.”

-Thomas Hostetler

Autodesk Training

“The class was a great success. I have been using CAD since the class for a minimum of 2 hours a day. I was concerned going into it that it might be too general, or not cover enough, but it was excellent. I will certainly recommend the class to anyone needing training in the future. “

– Kenneth White

“As CAD Administrator for Krupp Polysius Corp., I have scheduled training for and attended with many of my CAD users at several Authorized Autodesk Training Centers in the Metro Atlanta Area.  We were never completely satisfied with any of the training we received until we decided to try Repro Products, Inc.  Based on our experience, Repro Products, Inc. is the leading provider of Authorized Autodesk Training in the Metro Atlanta Area. We look only to Repro Products, Inc. to provide training for our Designers, Engineers and Animation Specialists using current releases of Autodesk products, including AutoCAD, AutoCAD Mechanical, Inventor and VIZ.  Their willingness to customize our training, state-of-the-art training facility and absolute quality of training was one of the smartest investments I ever made for my company.  As long as they continue to help keep us ahead of our competition, Krupp Polysius Corp. will continue as a repeat customer. I simply won’t go anywhere else.”

–  David Cox, CAD & Network Administrator Department 600, IT Services 

“Repro Products new training facility is totally awesome!  I had the opportunity to go to their Open House and went on a tour of the whole building. It was very good.  I have gone through a training course in the new training area as well.  The area is extremely conducive to learning.  It’s comfortable and very professionally orchestrated. I was also impressed with their reprographics area.  It’s very well laid out for high level of production.”

– Marv Muston, IT/CAD Manager 

“I have taken the advanced courses in AutoCAD training offered at Repro Products and found it to be invaluable.  Not only the class, but also after the class with questions and problems that have arisen. I have in the past and will continue to recommend Repro Products as the most qualified location for training in our area.  Repro Products has proven to the company I work for and myself, that they are committed to providing the utmost, timely, and professional service.  I am very pleased to see them continue to improve their commitment to providing our company and other companies like us, with the most up to date services in Autodesk products.”

– Patricia A. Knowlton, CAD Manager 

“I just wanted to pass on to you our thoughts on the class we just finished. I think that I speak for everyone in our group when I say that it was probably the best on-base training we’ve ever been to as far as actually learning something worthwhile and NOT feeling that it was mostly a waste of time. A typical 4-day training would usually only approach anything useful on the final day, and you always left the fourth day feeling that you were just then getting to the point where the class was beginning to be of some benefit, especially considering that the first 3 days were so elementary that they were nothing but a waste of time.

I wanted to make sure that you received this feedback from us, especially knowing how much effort and time it takes to put something like this together on your part. Thanks again.”

-Marty W. Sheppard, Lead PWB Manufacturing Engineer

Referral Program

Now that Repro Products, Inc. has helped improve your business, please let your friends and family know where they can get the same great service!

We are proud members of these organizations!