Job Description – Customer Service Representative – The Color Spot

We are looking for a positive, energetic team player who desires a meaningful career with our company . This position includes the responsibility for ensuring the day-to-day functions of Repro Products’ sister company, The Color Spot’s (TCS), production activities are executed in a business result-driven manner.

Desired Skills And Experience: 

• Superior written and verbal communications skills
• Minimum 1-year Customer Service experience

 Job Duties Will Include A Variety Of Tasks, Including But Not Limited To:

Daily responsibilities will include making sure orders and shipment functions are performed correctly.

Duties and Responsibilities include but not limited to:

• Maintaining a healthy relationship with existing customers while opening up new customers.
• Providing sales and administrative support involving efficient handling of top and confidential agreements.
• Assisting with conceptual design files for internal and external sales and marketing needs
• Assisting and coordinating administrative needs for TCS and other business interests for upper management.
• Communicating with sales team for status of order and position of sales.
• Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses.
• Preparing monthly, weekly,or daily sales analysis.
• Preparing proposals, quote, sales orders, agreements, sales reports, and presentations.
• Updating the status of sales orders in the database or computer.
• Collecting, analyzing, evaluating and accounting the information in order to increase productivity of sales.
• Monitoring the trends and evaluating the performance assessed against monthly sales goals.
• Maintaining an efficient work environment.
• Process Internal and External Estimates, Orders and Invoices. Provide all current and future processes applicable
• Follow order process and collection of invoices, daily reconciliations, bank transactions, checks, and PO reqs
• Promoting the facilities of the organization to fresh and existing customers through a proactive approach.
• Coordinating and responding to all requests of internal meetings.
• Assisting in the implementation of sales strategy as prepared by the upper management.
• Maintaining and managing day-to-day organizational office needs for the upper management.
• Maintaining database contact and calendar information daily for the upper management.
• Attending occasional meetings, tradeshows, networking effects, and work functions for the company and management
• Attending occasional network and promotional events to develop and maintain contact with potential clients

TCS (The Color Spot) (RPI), is a Repro Products’ partner company and is a full-service printing company that provides nationwide solutions for our clients. Our specialty is the design, printing, and installation of large format graphics. This is how we bring our Customer’s ideas to life. In addition to events, some of our clients need business to business solutions for marketing their clients. We understand how to help them drive their business to the top. We strive to provide the most up-to-date innovations in our industry and are committed to offering excellent customer service while supplying a positive work environment for our employees . We are committed to reducing the carbon footprint on earth by using environmentally-friendly inks and utilizing either recycled or recyclable materials whenever we have the option. TCS is focused on the community in which we live, work and play by continually donating to a variety of charities and organizations. Please come join our Team and grow with us .

We offer competitive compensation based on experience.  Eligible employees are offered Health, Dental, Vision, Flex Plan, Life Insurance and Credit Union, as well as Vacation, and PTO.  We are a Drug Free Workplace and require Employment Drug Screening.  We are an EEO and participate in the E-verify program.  Please send resumes to:  justinm@tcs.ink