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Customer Service

Customer Service

Exciting opportunity for the right person.  Fast paced company based in Smyrna seeks a seasoned professional to perform Customer Service in a printing production environment.  Successful candidate must be reliable, punctual and trustworthy.

Key Responsibilities and Requirements:

  • Possess proven phone skills., including on multiple phone lines preferred
  • Manage time to complete all tasks and assignments professionally and profitably and maintain proper prioritization of daily responsibilities.
  • Treat all company financial information and customer information in a highly confidential manner.
  • Handle Customer issues or concerns.
  • Be comfortable promoting products and services
  • Be responsible for processing orders including invoicing.
  • Internal sales support including assisting front counter customers.
  • Provide back-up to other areas of company as required.
  • Must be PC literate, type 40 wpm (corrected) and be familiar with Microsoft Office Word and Excel, as determined by appropriate testing.
  • Have minimum 2 years data/order entry experience preferred
  • Understand the fundamentals of accounting.
  • Duties include filing, mailing.
  • Be adaptable to slight changes in scheduled work hours.  Position is for first shift with staggered start/stop times.
  • Must be self-motivated, team oriented, and possess organizational skills.

Qualifications:

Bachelor’s degree preferred or equivalent. Inside sales/customer service experience and /or 2 + years’ experience in reprographics/digital printing preferred.

Compensation:

Hourly

Company:  Repro Products, Inc. (RPI), is a multi-divisional, community-centric organization located in Smyrna, GA.  Our family of businesses include RPI, The Color Spot and 4ColorLaser.  We are an award-winning local company servicing the Architectural, Engineering and Manufacturing industries for over 43 years.  We have evolved to become a Gold-level Autodesk software and support provider.  As an Authorized Autodesk Training Center we provide training, consulting and programming to our software clients.  Our Reality Capture division offers 3D laser scanning and drone services. These are in addition to our other divisions including wide format printing and printers, and as an Authorized Sales Agent of Xerox Corporation, providing products such as Xerox award winning multi-functional devices, printers, managed print services, and software.

We offer competitive salary based on experience.  Eligible employees are offered Health, Dental, Vision, Flex Plan, Life Insurance and Credit Union, as well as Vacation, PTO and 401k.  We are a Drug Free Workplace and require Employment Drug Screening.  We are an EEO and participate in the E-verify program.  Please send resumes to:   RPI@reproproducts.com